Realte CRM solutions that deliver the best customer experience are often integrated into other back office solutions such as your accounting packages or ERP solutions. We have a team of experienced consultants that can support you with all your integration needs. The level of integration can vary, but we would expect most integrations to provide real-time integration to give you seamless processes across teams within your business and reduce the need for hand off between departments. Having an integrated solution also provides you with a centralised view of all your customer information which will be consistent across all touch points.
Realte can also offer real-time integration between your website and CRM to ensure lead capture directly into your CRM solution with automated activities if required.
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